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To view our policies and procedures, you can download the documents by using the links below.

Complaints Procedure

for CSTT Apprentices

Your apprenticeship training provider is the Chartered Surveyors Training Trust through a sub-contract with Rathbone, the lead provider.

Should you have any concerns, queries or complaints please contact the CSTT.

Download our full Complaints Procedure here.

Learner Anti-Bullying Policy

April 2017-2018

Download the Learner Anti-Bullying Policy here.

Equality, Diversity & Inclusion Policy

March 2017-2018

Download the Equality, Diversity & Inclusion Policy here.

Health, Safety and Welfare Policy

April 2017-2018

Download the Health, Safety and Welfare Policy here.

Safeguarding and Prevent Policy

April 2017-2018

Download the Safeguarding and Prevent Policy here.

Grievance, Disciplinary and Appeals Procedure

for Apprentices

Download the Grievance, Disciplinary and Appeals Procedure here.

Sustainability Policy

April 2017-2020

Download the Sustainability Policy here.